RESPONSIBLE GAMING

Responsible Gaming at scr88 – Stay Safe, Play Smart

At scr88, we believe that enjoyable gaming starts with good self-control. We provide tools, guidance and support to ensure every gaming experience you have remains positive and within healthy boundaries.

Self-Control Tools
Play Time Limit
Daily Deposit Limit
24/7 Support
18+
Minimum age to play at scr88
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Customer support is ready to assist you
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Self-control tools available in your account
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Committed to fair & safe gaming
Self-Control Tools scr88 Provides for You

Every scr88 member has full access to the following tools at no cost through their account settings — designed specifically to help you play within comfortable limits.

Deposit Limit

Set a daily, weekly, or monthly deposit limit for your account. Once a limit is set, the scr88 system will automatically block any deposit that exceeds it — giving you genuine peace of mind.

Session Time Limit

Set a time limit for each gaming session. When the time limit is reached, the platform will send a reminder and you can choose whether to take a break or continue after a self-check.

Forced Break (Cool-off)

Choose to activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time, your account will be blocked from all gaming activity, giving you the space to breathe and reassess.

Self-Exclusion

If you feel that gaming has negatively impacted your life, you may opt for self-exclusion for a period of 6 months, 1 year, or permanently. The account will be closed and any existing deposit will be refunded.

Loss Limit

Set the maximum loss amount you are willing to accept in a day, week, or month. When this limit is reached, the system will automatically block gaming for that period without requiring any further action from you.

Account Activity Review

Review your full history of gaming activity, deposits, and withdrawals at any time. This transparency helps you understand your spending patterns and make smarter decisions for future sessions.

What Is Responsible Gaming?

Responsible gaming means enjoying betting as a form of entertainment — not as a way to earn income, escape problems, or fill an emotional void. At scr88, we take this seriously because we know that a healthy gaming experience depends not only on a quality platform, but also on each player's awareness and self-control.

Online gaming can be genuinely enjoyable when approached the right way. However, like any other form of entertainment, it requires clear boundaries. scr88 has developed a comprehensive responsible gaming framework — not merely to meet licensing requirements, but because we truly care about the wellbeing of every member.

We believe that members who play responsibly play longer and enjoy it more. That is why we invest in self-control tools, a trained support team and ongoing education on how to enjoy gaming without letting it take over your life.

Signs of Problem Gaming

It's important to recognise the early warning signs before gaming becomes an addiction. Here are some indicators to watch for in yourself or someone you care about:

Key Warning Signs

  • Feeling the urge to keep playing even after winning or losing a large amount.
  • Playing with money that should be used for essential needs such as rent, food or bills.
  • Lying to family members or friends about your gaming activity or the amount of money spent.
  • Feeling restless, irritable or stressed when unable to play.
  • Attempting to recover losses by continuously increasing bets — known as "chasing losses".
  • Neglecting work, family or social responsibilities due to excessive time spent gaming.
  • Borrowing money or selling assets to obtain funds for gaming.
Remember: Identifying these issues early is the most important first step. No one is too far gone to seek help — scr88 is ready to support you every step of the way.

Self-Assessment — How Well Are You in Control?

Answer the following questions honestly. If you answer "yes" to two or more questions, it may be time to use scr88's self-control tools or seek professional help.

1

Have you ever played longer or spent more than you originally planned?

2

Have you ever played to escape problems, stress or negative feelings in your life?

3

Have you ever felt regret or guilt after a long gaming session?

4

Have people around you ever expressed concern about your gaming habits?

5

Have you ever tried to stop or cut back on gaming but failed?

6

Does the money you use for gaming affect your ability to meet daily needs?

Don't go it alone: If you need help, contact the scr88 support team via 24/7 live chat or activate the self-exclusion tool in your account settings now.

Healthy Gaming Tips at scr88

Here are practical guidelines we encourage all scr88 members to follow to ensure your gaming experience stays enjoyable and in control:

  • Set a budget before you play — Decide on an amount you are comfortable spending before starting a session. Treat it as an entertainment cost, just like buying a movie ticket or dining out.
  • Play with spare money only — Never use money needed for bills, rent, food, or your family's daily necessities.
  • Set a time limit — Use a timer or the scr88 session time limit tool to ensure you don't play longer than planned.
  • Take regular breaks — Get up, stretch, and drink some water. Smarter decisions often come after a short break.
  • Do not play when you are emotionally unstable — Avoid playing when you are stressed, angry, upset, or under the influence of alcohol. Emotional state significantly affects your judgment.
  • Accept losses as a normal part of gaming — Every casino game involves an element of chance. Losses are a normal part of the experience, not a reason to keep playing in order to "recover" your money.
  • Don't chase losses — This is the most dangerous trap. If you have reached your loss limit, end the session and try again another time.

FAQ — Responsible Gaming

Log in to your account, go to the "Account Settings" section then select "Responsible Gaming". From there you can set daily, weekly or monthly deposit limits according to your preference. Limits take effect immediately after saving.

To protect your interests, self-exclusion cannot be cancelled during the active period. Once the period ends, you will need to contact our support team directly and go through a review process before your account is reactivated. This is a safety measure designed for your own benefit.

Yes. scr88 uses an active monitoring system that analyses gaming patterns such as sudden increases in deposits, excessively long sessions, or significant changes in wagering habits. If the system detects a potential risk, our team will proactively reach out to the member concerned to offer support.

If you choose permanent self-exclusion, any remaining balance in your account will be fully refunded to your original payment method within 3–5 business days. The account will be permanently closed and you will no longer receive any marketing communications from scr88.

In Malaysia, you can contact Talian Kasih 15999 (Department of Social Welfare) for free counselling. The scr88 support team can also refer you to suitable support organisations based on your needs. Do not hesitate to seek help — it is a sign of strength, not weakness.

Quick Tools

Access your self-control tools directly from here after logging in.

Deposit Limit

Set daily / weekly limits

Time Limit

Control the length of your gaming sessions

Forced Break

24 hours, 7 days or 30 days

Exclusion

Temporarily / permanently close account

Login to Access Tools

scr88's Commitment

  • Only accepting members aged 18 and above with strict KYC verification.
  • No promotional materials are sent to members who are currently under a self-exclusion period.
  • Training the support team to identify and assist at-risk members.
  • Providing all self-control tools completely free with no additional charges.
  • Ensuring fair play using independently audited RNG (Random Number Generator).
NEED HELP?
We're Here to Listen

The scr88 support team is available 24/7 to help you activate self-control tools or simply talk through your concerns.

Live Chat
Open the scr88 platform and click the chat icon at the bottom corner of the screen.
Support Email
View Full FAQ
Core Principles of Responsible Gaming at scr88

Four core pillars that shape scr88's approach to ensuring every member plays safely, responsibly and happily.

Full Player Control

Every self-control tool is in your hands and can be activated at any time without waiting for approval.

Proactive Protection

The scr88 system monitors gaming patterns and responds proactively before issues escalate further.

Ongoing Education

We regularly share tips, guides and useful information to help members make smarter decisions.

Unconditional Support

Whether you need minor assistance or significant support, our team is ready to help — without any judgment.

PLAY SMART, PLAY SAFE

Join scr88 and Enjoy Responsible Casino Entertainment

Register a free account today and get full access to all scr88 self-control tools. Play within limits you set yourself — the power is in your hands.

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