OFFICIAL PRIVACY POLICY

Scr88 Privacy Policy – Protection of Your Personal Data

Your privacy is our priority. This document clearly explains how scr88 collects, uses, stores and protects the personal information of every member who uses our platform.

Updated: 1 January 2026
Language: Bahasa Melayu
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scr88's Privacy Commitment to You

We believe trust is built on transparency. Here are the six data protection principles at the core of the scr88 Privacy Policy.

Top-Grade Data Encryption

All your personal data and financial transactions are protected with 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia. Your data is never transmitted in unencrypted form.

No Sale of Data to Third Parties

Scr88 has never and will never sell, rent, or commercialize your personal information to any third party for marketing purposes. Your data belongs to you, not to us as a business asset.

Full Control in Your Hands

You have the right to access, correct, or request deletion of your personal data at any time. Submit your request via account settings or by contacting our support team, and it will be processed within 7 working days.

Secure Data Storage

All member data is stored on servers protected by multi-layered firewalls with 24/7 security monitoring. Access to members' personal data is restricted to authorized personnel only and is subject to strict confidentiality agreements.

Communication Opt-Out Options

You can stop receiving marketing communications from scr88 at any time by adjusting your notification settings in your account. Opt-out requests will take effect within 48 hours.

Data Protection Law Compliance

Scr88 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards. All data processing is carried out on a lawful and transparent legal basis.

Quick Summary: scr88 only collects information necessary to operate the platform safely and fairly. We do not sell your data. You can always request access to or deletion of your data. This policy explains everything in detail.

1 Information We Collect

Scr88 collects personal information from you in the following ways:

Information You Provide Directly:

  • Registration information: Full name, date of birth, identity card number (MyKad), email address, mobile number and password.
  • KYC documents: Copy of identity card, passport or driving licence for identity verification purposes; proof of address such as a utility bill or recent bank statement.
  • Financial information: Bank account number, e-wallet details (Touch 'n Go eWallet, GrabPay, Boost) or crypto asset information used for deposits and withdrawals.
  • Communications: Any messages, complaints or enquiries you send to our support team via live chat, email or other platforms.

Automatically Collected Information:

  • Your IP address, device type, operating system, and web browser.
  • Activity log data including the date, time, and type of games played.
  • Financial transaction records including amounts, payment methods and the status of each transaction.
  • General geolocation data based on IP address for geographic region verification purposes.

2 How We Use Your Data

All information collected is used solely for legitimate purposes directly related to the operation of the scr88 platform:

1
Identity Verification

Ensuring every member is a verified individual, aged 18 and above, using accurate information.

2
Transaction Processing

Processing deposits, withdrawals and bonuses securely and accurately in accordance with member requests.

3
Fraud Prevention

Detecting and preventing fraudulent activity, money laundering and platform abuse.

4
Customer Support

Providing relevant and personalised assistance when you contact our support team.

5
Responsible Gaming

Monitoring gameplay patterns to identify members who may need assistance or support.

6
Service Communications

Sending important notifications related to your account, transactions, promotions and platform updates.

Our commitment: Your data will not be used for any purpose other than those stated above without your explicit prior consent.

3 Sharing Information with Third Parties

Scr88 understands that your trust is paramount. We only share your personal information in the following limited circumstances:

  • Payment service providers: Required financial information is shared with certified payment processors to enable deposits and withdrawals to be carried out securely.
  • Licensed game providers: Basic game data is shared with internationally licensed casino software providers to ensure game session continuity.
  • Regulatory authorities: scr88 is required to comply with directives from lawful authorities and will disclose the necessary information when required by law.
  • Fraud prevention: Certain information may be shared with certified fraud prevention agencies to protect the platform ecosystem from illegal activity.

All third parties working with scr88 are bound by strict data confidentiality agreements. They are only permitted to use your information for mutually agreed purposes.

We never: Selling, renting or commercialising your personal data to advertisers, data brokers or any third party for their own marketing purposes.

4 Cookies & Tracking Technologies

Scr88 uses cookies and similar tracking technologies to enhance the user experience on our platform. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, session verification, and security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collecting anonymous information about how you use the platform to help us improve speed and usability.
  • Preference Cookies: Saving your preferred settings such as language, currency and display theme to personalise your experience.
  • Analytics Cookies: Helping us understand overall platform usage patterns for continuous improvement.

You can manage or disable cookies through your web browser settings at any time. However, disabling essential cookies may affect the functionality of certain parts of the scr88 platform.

5 Data Security Measures

Scr88 continuously invests in security infrastructure to ensure your personal data remains protected at all times. Key security measures we have implemented include:

  • End-to-end encryption: All data transmitted between your device and scr88 servers is fully encrypted using the latest TLS 1.3 protocol.
  • Two-factor authentication (2FA): An additional security layer is available for all member accounts, ensuring only you can access your account even if your password is compromised.
  • 24/7 Threat Monitoring: Our systems are continuously monitored by an experienced cybersecurity team to detect and respond to any threats in real time.
  • Regular security audits: scr88 undergoes regular penetration testing and independent security audits conducted by accredited third-party security firms.
  • Internal access controls: Access to members' personal data within our organisation is restricted on a need-to-know basis.
Incident reporting: In the event of any security incident affecting your data, scr88 will notify you within 72 hours and take immediate action to limit the impact of the incident.

6 Your Rights as a Data Subject

As a scr88 member, you have the following rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA):

Your Rights Description Response Time Status
Right of Access Requesting a copy of all personal data we hold about you 7 working days Available
Right to Rectification Requesting correction of inaccurate or incomplete data 3 working days Available
Right to Erasure Requesting data deletion when there is no legal basis for retaining it 14 working days Available
Right to Restriction Requesting restriction of data processing under certain circumstances 7 working days Available
Right to Portability Receiving your data in a machine-readable format 14 working days Available
Right to Object Objecting to data processing for direct marketing purposes 48 hours Available

To exercise any of the above rights, please contact our support team via live chat or email. We may require identity verification before processing your request to ensure the security of your data.

7 Data Retention & Deletion

Scr88 only retains your personal data for as long as it is needed for the stated purpose or as required by law:

  • Active account data: Retained for the entire duration that your account remains active on scr88.
  • Financial transaction records: Retained for 7 years after each transaction, in accordance with Malaysia's financial and tax legal requirements.
  • KYC documents: Retained for 5 years after account closure, in accordance with anti-money laundering regulatory requirements.
  • Activity logs and communications: Retained for 2 years for security and dispute resolution purposes.
  • Marketing data: Deleted within 30 days after you withdraw consent to receive marketing communications.

Once the defined retention period has expired, data will be securely deleted or permanently anonymized so that it can no longer be linked to your identity.

8 Child Protection

The scr88 platform is strictly for individuals aged 18 and above. We do not intentionally collect or store any personal data from minors.

If you discover that a minor has registered an account on scr88, please notify our support team immediately. We will take action to close the account and delete all related data as quickly as possible.

Scr88 employs a rigorous identity verification (KYC) process in part to ensure that no underage individuals are able to access our platform.

Parental responsibility: If you have children at home, please ensure your device is password-protected and that they do not have access to your scr88 account.

9 Amendments to This Privacy Policy

Scr88 reserves the right to amend this Privacy Policy from time to time to reflect changes in data processing practices, legal requirements, or improvements to our services.

  • Members will be notified of any significant changes via in-platform notifications or email to the registered address, at least 14 days before taking effect.
  • The "Updated" date at the top of this document will always reflect the latest version of the Privacy Policy.
  • Continued use of the scr88 platform after any amendments take effect constitutes acceptance of the revised policy.
  • If you disagree with the amendments, you may close your account and request data deletion before the amendments take effect.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10 Contact Us for Privacy Matters

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, the scr88 Data Protection Officer (DPO) team is ready to assist:

  • Live Chat: Available 24/7 directly within the scr88 platform — the fastest way to get an immediate response.
  • Email: [email protected] — for more detailed written inquiries, we will respond within 2 business days.
  • Via account settings: The "Privacy & Security" section in your account settings lets you manage your data preferences directly.
Complaints to the Authority: If you are not satisfied with how scr88 has handled your data after contacting us, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) or the relevant regulatory body.
YOUR DATA IS SAFE WITH US

Play with Confidence on a Platform That Protects Your Privacy

Your data security is more than a promise — it is scr88's ongoing commitment. Register today and enjoy the best casino gaming experience with the peace of mind you deserve.

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